“The world is full of good people. If you can’t find one, be one!” — Unknown This is a story of an act of kindness from a complete stranger which had a profound impact. It happened when I was in Saint Lucia with my family. My sister, Deanna, who also happens to be my best friend and one of the funniest and kindest people I know, went blind in one eye about 9 years ago. Deanna sometimes feels self-conscious about the way her eye looks now. The pupil is no longer black; it’s bright and shiny—it… Read More

The company was about to spend millions of dollars on a product training program when in reality, product training wasn’t even the real problem! In his book The 10X Rule: The Only Difference Between Success and Failure, Grant Cardone writes about an experience in which his company was hired to conduct a “mystery shop” campaign for an international company to identify where the breakdowns in the sales process were occurring. He writes: “We were trying to collect information on where the franchises needed the most help. We visited more than 500 locations to see what percentage of time the… Read More

“Are we there yet? Are we there yet?” If you have children, you likely have first-hand experience with just how impatient they can be when it comes to traveling. Or perhaps you can remember the impatience you felt as a child during a long trip. Now that you’re all grown up, the big question is: Are you still impatient on the journey? Many of us have carried this “destination impatience” forward into adulthood. When we’re in school, we can’t wait to graduate. When we graduate, we can’t wait to work. When we work, we can’t wait to work somewhere else, find… Read More

I was once a chronic worrier. The strange thing is, I believed that my worry was helping me. Looking back now, I can see how it was “helping” me. Worrying about my weight and appearance—on top of continually denying my feelings because I worried too much about what others thought of me—helped me to develop bulimia. Worrying about being loveable and being good enough helped me to stay in unhealthy relationships. Worrying about being likeable helped me to not stand up for myself, express my needs, and do what was best for me. Worrying about money helped me to lie… Read More