Leadership

The company was about to spend millions of dollars on a product training program when in reality, product training wasn’t even the real problem! In his book The 10X Rule: The Only Difference Between Success and Failure, Grant Cardone writes about an experience in which his company was hired to conduct a “mystery shop” campaign for an international company to identify where the breakdowns in the sales process were occurring. He writes: “We were trying to collect information on where the franchises needed the most help. We visited more than 500 locations to see what percentage of time the… Read More

 To overcome the fear of making mistakes, aim for success, not perfection. Is the fear of making a mistake preventing you from taking action? If so, the way to move beyond this fear and gain the courage to follow through on your action plan is to aim for success, not perfection. As a “recovering” perfectionist, I understand that if you have perfectionistic tendencies, you may equate success with perfection. After all, if you make a mistake, it means you have failed, right? Wrong. A mistake is not a failure. A mistake is simply the outcome of an action. Read More

In his book For One More Day, Mitch Albom writes, “I met a man once who did a lot of mountain climbing. I asked him which was harder, ascending or descending? He said without a doubt descending, because ascending you were so focused on reaching the top, you avoided mistakes. ‘The backside of a mountain is a fight against human nature,’ he said. ‘You have to care as much about yourself on the way down as you did on the way up.’” That’s good advice to remember. It’s easy to value, accept, and care about yourself “on the way up,”… Read More

I was jetting around the waters of Key West, Florida in a two-seat mini race-boat on my way to check out a marine sanctuary, when the boat came upon a sandbar and the boat’s propeller got stuck. The guide, whom I’d been following, called over to the man driving my boat and told him to turn off the motor and walk to the front of the boat. That way, the propeller would be lifted out of the sand. As instructed, the six-foot tall and roughly 240-pound driver of my boat got out of his seat and… Read More

On September 26, 2015, be part of a movement designed to transform city culture and benefit our city’s homeless and hungry youth. Participate in a 3km walk, or a 5km run, along the Oshawa Creek, in support of The Refuge Youth Outreach Centre and Hope Centre for Learning in the Oshawa Community Health Centre. The OshaWOW event has been designed to: bring unity to our great community, take participants back to the historical roots of our city, and benefit homeless and hungry youth. Date: Saturday, September 26, 2015 Time: 9:00 am – 12:00 pm… Read More

Today’s world is extremely chaotic. There are new challenges to face every day. Globalization has significantly widened the playing field. Technology is changing rapidly. In addition, the apparent global expectation of responding immediately to everyone—while staying on top of everything and simultaneously giving better service—is raising the pressure to a frenzied level. Is the velocity of change going to slow? On the contrary, it’s going to accelerate. What I’m seeing as a Worry Management Expert is that because the changes are so rapid and profound, individuals at every level of business are stressed. Changes breed uncertainty and uncertainty creates fear. Read More

In helping organizations create corporate cultures of calm and harmony instead of worry and stress, I’ve discovered that one of the highest ranking causes of anxiety in the workplace is dealing with negative people. If negative people on your team are causing your stress levels to rise, what you need is a little self-defence. While you might not need to be skilled in tae kwon do; a little Tongue Kwon Do can go a long way. Tongue Kwon Do (a phrase I coined in 2004) is the art of communication. It involves arming yourself with phrases that will help you… Read More